Frequently Asked Questions
Do You Have Any Shipping Deals?
Yea I do !
All domestic USA orders totaling $100 or more ship for free! This offer is for a limited time only !
How long does it take for me to get my order?
Most products are made to order. On average it usually takes 2 to 3 days for your items to ship out! (In the event that there are big sales/new launches orders will ship in 2 to 7 days after production)
**During the holiday season rush please order ahead as some orders may take up to 2 weeks to arrive**
How Will I Be Able to Track My Order?
Once your order ships you will receive an email with a tracking number inside. You can also follow the journey of your package to you by logging into your account and entering your order page
What Countries Do You Ship To?
I now ship internationally to Canada, the UK, France, Israel, Ireland, South Africa & Australia!
Do You Ship To PO Boxes?
At this time I currently do not.
How do I know how this item will fit me?
For your own convenience, every piece of apparel listed on our website comes complete with clothing material and sizing information so that you can make the proper selection for your personal measurements.
What fabrics/materials is your apparel made of?
My collections all feature a range of products that have different makeups. Such as cotton, polyester, cotton blends, tri blends, fleece, premium blends, heathered blends & more. Please refer to the product information for each listing for further information.
How Do We Contact You For Direct Support?
Please email email@example.com for any questions you may have or contact me via my instagram profile @TheRealEli7Designs
Do You Guys Feature Your Customers on Social Media?
If you are really feeling yourself in my merch and want the world to know it--then by all means slide into my dms @TheRealEli7Designs and I will happily feature you on my insta feed and stories!
Do You Have Referral Programs?
Yes I do! If you refer a friend and they make an order over $70 you will receive a special $20 off coupon code!
Do You Have an Affiliate Program?
Yes I do! Each Brand Ambassador in our Affiliate Program receives their own customized coupon code to provide to their followers. In addition each ambassador receives 15% of every single order that comes from the use of their customized coupon codes. Also-- the customized coupon code never expires!
What is Your Return/Refund Policy?
As every item is made to order for every customer I cannot accept returns or do refunds at this time.
However I will provide you with a 30% off coupon code for use on any future order you place.